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Sometimes AI gives a bad answer because the model is wrong. Sometimes it gives a bad answer because the question already smuggled in the wrong story. I explored to try to get to the root of the issue. Most of us think of questions as neutral. They are not. A question carries assumptions, blame, fear,…
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Some work only exists because one person knows how to do it. They know which form to check, which message to send, which setting to avoid, which exception matters, and which shortcut quietly breaks everything. It works — until they are sick, busy, unavailable, or the work needs to happen somewhere else. I explored to…
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Most problems do not break where people think they break. They break in the handoff. I explored to try to get to the root of the issue. The email was sent, but nobody owned the follow-up.The form was filled out, but nobody checked it.The customer called, but the note stayed in someone’s head.The task was…
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Most people ask AI for answers. Better users ask it for a plan. The best users ask it for the test. I explored to try to get to the root of the issue. A plan is not proof. That is the trap. AI can give you a clear sequence of steps that sounds practical, confident,…
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Most people use AI to make a plan. That is useful. But one of the better habits is to ask AI to break the plan before reality does. I explored to try to get to the root of the issue. There is a simple management exercise called a premortem. Instead of waiting until something fails and asking…
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